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Your monitoring centre should work for your business.

Independent, wholesale-only alarm monitoring for Australian security businesses.

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About SWSM

A Dedicated Monitoring Partner for Security Professionals

SWSM provides independent alarm monitoring for security businesses that want a dedicated monitoring partner without competing with a retail security provider.

Perth Operations Centre
Why SWSM

Why SWSM?

Your monitoring centre should work for your business. We provide independent, wholesale-only monitoring built exclusively for Australian security installers and bureau partners.

01
Purpose-built, A1-graded monitoring centre in Perth
02
Wholesale-only operation — zero retail competition
03
Direct access to a team focused on bureau monitoring
04
Confidential review of your monitoring arrangements
05
Managed changeover designed to minimise your involvement
Our Services

Core Monitoring Solutions

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Security Alarm Monitoring Receivers

Multipath 4G/IP signaling and receiver infrastructure compatible with leading industry communicators. Monitored 24/7/365 by licensed Perth operators.

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Flat rate per site

CCTV Video Verification

High-level integration into automation software using Dahua, Hikvision, Mobotix and RTSP streams. Linked cameras viewable in seconds during alarm events.

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CCTV Virtual Guard Tours

Scheduled digital security tours and virtual patrols conducted by control room operators to inspect and verify commercial and industrial sites.

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Personal GPS Tracking

High-level automation software integration for personal GPS tracking devices, supplied and monitored in accordance with the National Police Response Guidelines.

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Smart Phone App

Dedicated mobile welfare checks and monitored duress alarms for staff, lone workers, and mobile security teams with direct bureau escalation paths.

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Medical & In-Home Alarms

4G with two-way audio — no landline or NBN required. Plug-and-play dispatch ready to send directly to users without technician site visits. (4G GPS SOS Watch coming soon).

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Perth Infrastructure

Purpose-Built Grade A1 Monitoring Centre

Situated in Perth, our local infrastructure delivers mission-critical bureau monitoring with continuous operational redundancies.

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A1 Grade Security Control Room

Certified to AS2201.2-2022 (Intruder Alarm System – Monitoring Centres). A purpose-built, high-security facility in Perth.

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Multiple Redundant Internet Links

Multiple independent carrier connections with automated separate redundancies for uninterrupted signaling.

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Power Generators & UPS Backup

Continuous uninterruptible power supply (UPS) backed by on-site automated generators for total power autonomy.

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Controlled Ventilation

Dedicated climate control and sealed environmental ventilation systems engineered for sensitive receiver hardware.

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Licensed 24/7/365 Professionals

Fully licensed security professionals overseeing operations around the clock, every single day of the year.

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Graded, Police Registered & Accredited

Graded centre, Police Registered, active SAIWA Member, and ASIAL Corporate Member.

Changeover Process

A Managed Changeover

01

Confidential review of your existing monitoring arrangements

A comprehensive assessment of current lines, configurations, and requirements.

02

Service demonstration, so you can see how SWSM works before deciding

Experience our operators, response protocols, and receiver handling firsthand.

03

Managed changeover, designed to minimise your involvement

Structured technical transition ensuring your bureau records and site configurations remain seamless.

Hardware Compatibility

Hardware & Integrations

Permaconn
SCSI Direct Wireless
Globe Safedial
Multipath
Multicom
Paradox IP
CSV IP
Multiformat Receiver
AJAX Translator
Dialler Receiver
Dahua Receiver
Hikvision Receiver
Mobotix Cameras
Testimonials

What Our Bureaus Say

“SWSM has consistently delivered exceptional service. Their quick response times and local expertise make them the best choice for security monitoring in Western Australia.”

Andrew

“Since switching to SWSM, our security concerns have been greatly reduced. Their professional and dedicated team provides peace of mind knowing that our clients are monitored by local experts who truly understand our needs.”

Evan
Frequently Asked Questions

Got Questions? We Have Answers.

No, wholesale-only.

See what SWSM could deliver for your business.

call Or call the control room: 08 6424 8336